Support

For questions about the cases, technical access or the website, email jakeh1703@gmail.com.

The Unknown Archive is based in Tennessee, United States. The email above is the current support address and may be updated before launch.

If you need technical help

Include the case name, your browser and a short description of the problem. After purchases open, include your order reference if available. Never email a password, a full card number, bank details or an API secret.